Shipping policy

At AURA SKYPOOL BOUTIQUE, each order is carefully prepared and shipped from the United Arab Emirates to selected international destinations.

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International Shipping

We offer international delivery to a curated list of countries.
Enjoy free international shipping on orders above AED 750.
For orders below this amount, shipping availability and flat-rate fees are displayed at checkout prior to payment.

All orders are shipped via trusted international courier partners to ensure a seamless and secure delivery experience.

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Shipping Fees

Shipping fees are flat-rate and vary by destination.
All charges are clearly shown at checkout before your order is confirmed.

Please note:
Any applicable customs duties, import taxes, or local charges are the responsibility of the recipient and are not included in the shipping fee.

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Order Processing

Orders are processed within 1–3 business days following payment confirmation.
Orders placed during weekends or UAE public holidays will be processed on the next business day.

Once dispatched, you will receive a tracking link via email.

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Delivery Timeframes

Estimated international delivery time is 5–10 business days, depending on destination and customs clearance.

Delivery timelines are estimates and may vary due to customs procedures or local courier operations.

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Customs & Import Regulations

International shipments may be subject to customs inspections and import charges in the destination country.
These fees are determined by local authorities and remain the responsibility of the recipient.

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Address Accuracy

Please ensure all shipping details are complete and accurate at checkout.
AURA SKYPOOL BOUTIQUE cannot be held responsible for delivery delays or additional charges resulting from incorrect or incomplete address information.